Request for Reconsideration

Disability Services & Programs (DSP) uses an interactive process when assessing and determining appropriate, reasonable accommodations, as well as auxiliary aids and services (AAS).  Similarly, DSP uses an interactive process when evaluating any student’s individual Request for Reconsideration.  A Request for Reconsideration allows any student registered with DSP to raise concerns related to their file review, accommodation decisions, or implementation processes related to DSP.  Please note that mere disagreement with a DSP decision is unlikely to result in a different decision; rather the emphasis is typically focused on the reason why a student believes the DSP decision was incorrect and is usually supported by new or more detailed information.

In order to support a timely review, students are encouraged to submit a Request for Reconsideration as soon as possible after the original decision or action by DSP.  All requests will be will be reviewed when received; however, the total timeframe between the original decision and the resolution of the Request for Reconsideration may mean that a significant amount of a semester has elapsed before the matter is resolved.

What are the action steps?

Student:

  • Prepare a written statement (1 page maximum) explaining the nature of your Request for Reconsideration and your concerns.
  • Submit the request, along with any additional documentation to your Specialist via email.
  • Respond to DSP’s request to schedule meeting. 

DSP:

  • Review complete student file and Request statement.
  • Arrange for meeting with student.
  • Notify the student of Reconsideration outcome in writing.
  • Make every attempt to complete the review within 2 weeks, or as expeditiously as possible.

 

What Outcome Can I Expect?

While a Request for Reconsideration may or may not result in a change to the original decision on the part of DSP, it is the responsibility of the DSP Specialist or Director to provide a clear explanation for the reasoning behind any Reconsideration outcome.

Additionally, it is the responsibility of DSP to respond to the student’s request in a timely manner.  The length of time involved will depend on the complexity of the circumstances, as well as the number of parties involved. You may ask for status updates on a reasonable basis.

For questions or clarification, please contact your DSP Specialist or our Front Desk Staff at:

Disability Services & Programs

213-740-0776

https://dsp.usc.edu/

ability@usc.edu